Privacy Policy
How account, payment, job, referral, support, and activity data is handled.
Workflow Agency collects the information needed to operate user accounts, process payments, review work, prevent abuse, and provide support. This can include name, username, email, phone number, country, referral relationships, wallet records, job submissions, product purchases, support messages, and technical activity data.
Payment-related details are used to process M-Pesa deposits, activation payments, withdrawal requests, reversals, and reconciliation. Sensitive payment credentials are not published to users and should only be stored in secure platform configuration.
User data is used for account access, fraud prevention, customer support, payout review, product delivery, referral tracking, and service improvement. The platform may keep audit logs for finance and security accountability.
Users should protect their passwords and avoid sharing account access. Support staff will never ask for a password.
Data may be retained where required for financial records, dispute handling, security review, or legal compliance. Users can contact support for account and privacy questions.